Support Center
Need help with an order or have questions about the app? Our team is here to help you live the soft life.
Frequently Asked Questions
How fast is delivery?
Most campus orders are delivered within 15-25 minutes depending on the
vendor's preparation time.
What payment methods are accepted?
We accept Mobile Money (MTN, Telecel, AT) and cash on delivery for selected
items.
Can I cancel my order?
Orders can be cancelled within 2 minutes of placing them. After the vendor
starts preparation, cancellation is not possible.
Support Hours
Monday - Sunday: 8:00 AM - 10:00 PM (GMT)